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<p id="isPasted">Card payments can be declined for a variety of reasons:</p><ul><li>Is your card out of date?</li><li>Have you entered your details correctly?</li><li>Did you enter your credit card&apos;s correct three-digit CVC code on the back?</li></ul><p>If the problem persists please contact your bank or credit card issuer.</p>

Card payments can be declined for a variety of reasons:. If the problem persists please contact your bank or credit card issuer.

Why has my payment been declined?

Order Problems

Placing an order

Is VAT included in the price?

Cancelling an order

How can I cancel my order?

Ordering

Can I pay by invoice?

Payment methods

Payment

What do I do if I haven't received my order?

I cannot apply a promotion code

I forgot to use my promotion code?

What can I buy with my discount code?

Discount Codes

What are the standard shipping costs?

When will my order ship?

Is VAT, freight costs, or custom fees included in the price?

Can I track my order?

International orders

Shipping & Delivery

Return of unused goods

Faulty, incorrect, or sub-standard products

Returns of items in order to exchange

Conformity of goods

Returns & Exchanges

Communication

Disclaimer

Rewards Programmes

Our current offers

Current Offers

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How can I edit the product or size in my subscription?

Can I change the frequency of my subscription?

How do I update my payment details?

How do I cancel my subscription?

Subscription socks

When will I be charged?

Subscription Management

Why has my payment been declined?Updated 4 months ago